Legal

Privacy Policy

Last updated August 2026

1. Overview

This Privacy Policy explains how Pecola Naturals collects, uses and protects the personal information you share with us when you visit our store or place an order. We are committed to handling your data with care and keeping it secure.

2. Information we collect

We collect information you provide directly, such as your name, email address, shipping address and the details needed to complete your order, along with any message you send us. We also gather limited technical data, such as your device type, browser and how you use our site, to keep it running smoothly and improve your experience. Payment card details are handled securely by our payment provider and are not stored by us.

3. How we use your information

We use your information to process and deliver your orders, respond to your questions, provide support, prevent fraud and, where you have chosen to hear from us, send updates about new products and offers. You can unsubscribe from marketing at any time.

4. Sharing and disclosure

We do not sell your personal information. We share it only with the trusted services that help us run the store, such as our ecommerce platform, payment processors, shipping carriers and email tools, and only to the extent needed to complete your request. We may also disclose information where required by law.

5. Cookies and tracking

We use cookies and similar tools to keep your cart working, remember your preferences and understand how the site is used so we can improve it. You can manage or disable cookies through your browser settings at any time, though some features may not work as well.

6. Your rights and choices

You may request access to the personal information we hold about you, ask us to correct or delete it, or opt out of marketing at any time. To make a request, contact us using the details below and we will respond in line with applicable law.

7. Contact us

If you have any questions about this policy or how your information is handled, please email us at info.pecolanaturals@gmail.com and we will respond as soon as we can.